A roof is a big investment, and the contractor matters as much as the materials. These checks will help you find someone you can trust.
01
What to Look For
Insurance
Ask for proof of liability insurance and workers' compensation coverage. If a worker is hurt on an uninsured job, you could be exposed.
A real local address and phone number
A contractor rooted in the area will still be around if you need them after the job.
Genuine reviews
Read Google reviews from real local customers, and look at how the company responds to them.
A written, detailed estimate
It should spell out materials, scope (including tear-off and decking), cleanup and timeline.
Manufacturer-approved products and installation
Ask which shingle system they install and how it's put on.
Clear communication
You should get straight answers — including being told when you don't need a replacement.
02
Red Flags
Door-to-door storm chasers
Out-of-town crews often appear after hailstorms and are gone when problems show up.
Large upfront cash demands
Be wary of anyone wanting most of the money before work starts.
Pressure to sign today
A good contractor gives you time to compare.
Offers to waive your deductible
In Texas, paying or waiving an insurance deductible for a homeowner is illegal.
Vague or verbal-only quotes
If it isn't in writing, it isn't agreed.
03
Questions to Ask
How long have you worked in this area? Who will be on site, and who do I call with questions? What happens if you find damaged decking? How do you protect my landscaping and clean up nails? Can you help me document storm damage for my insurance company?
